Let Us Help You Out! General Inquiries Connect to Google HomeDifference between Harmony BEF and Harmony BT Series?Does Dynasty electric fireplaces give off any gases or fumes?Does Dynasty electric fireplaces require a chimney or venting?Does the front glass on all models get hot?Do you need any special permits in installing the electric fireplace?Flame without Heat? Tempo Series (DY-FVX) Dimensions & Framing GuideQuick Installation Guide Allegro Series (DY-BFM) Framing and Dimension GuidesInstallation Guide Melody Series (DY-BTS) Builder's Guide - For Framing and InstallationRemote Control FunctionsWiFi Reset Cascade Series (DY-BTX) All Cascade DY-BTX Series Maintenance & Repair GuidesBuilder's Guide - For Framing and InstallationDownload the Dynasty AppCreate an AccountFireplace WiFi SetupRemote Control FunctionsCheck for Firmware Update Presto Series (DY-EF) Heater Shuts Off By ItselfProduct User ManualThermostat Control on FireplaceVenting, Clearances & Combustables Harmony Series (DY-BEF) All Harmony DY-BEF Series Maintenance & Repair GuidesGeneral Installation InstructionsBuilder's GuideFireplace Maintenance - Post InstallationHeater Shuts Off By ItselfMaximum & Minimum Power DrawProduct User Manual General Policies Map Policy for Authorized ResellersOrder, Shipping, And Returns ProcessPrivacy Policy
